When will my order ship?
All items ship within 5 days. Delivery is typically 2 - 3 weeks. US and global shipping. We list the shipping time for each product page to make it super clear.
Will I get an email with my order details?
Yes! We will send you an email as soon as your order is placed summarising all details.
If you need to change the shipping address, sizing, or anything else please let us know within 24 hours of placing your order, otherwise we can't guarantee it will be changed as it may have been shipped out.
What payment methods are accepted?
We accept all major credit cards from any country including:
Visa, Mastercard, American Express, Dankort, Discover, Cirrus and more.
Certain Visa and Mastercard Debit cards are accepted.
We also accept Paypal.
Are there any additional fees I have to pay?
No handling/processing fees are ever charged.
Canadian orders are charged sales tax based on the province being shipped to.
USA and International orders may be charged customs/duties charges.
My order won't go through, help!
Ensure that the billing address you entered matches that of your credit card.
Still not working? Try placing the order through Paypal
If you're still having trouble shoot us an email: firstname.lastname@example.org
Can I get a discount?
We have a ton of items on sale where you can scoop up a good deal! Especially when we email you! Certain products have discounts too, so please keep a lookout for those.
Before you ask....we ship to every country in the world!
How much is shipping?
Shipping depends on the country and weight of items. We offer a number of low-cost and express services that vary depending on the country.
Can I get free shipping?
YES YOU CAN! Spend $100 or more and get free shipping to US and Canada
Can I track my order?
Sure! We'll send you an email once your order ships and include the tracking ID with instructions for how to follow it.
Oops - I put the wrong shipping address!
If you need to update your address, send us an email at email@example.com within 24 hours of placing your order and we can change it for you.
Why doesn’t my tracking number work?
Please let UPS do their thing and process your order before the tracking number works. If you are having troubles, please contact us.
My package should be here by now, where is it?
If you have checked your tracking number and it says delivered, uh oh! You are going to have to contact UPS to see what is going on. At this point, it is out of a boho’s hands and onto the shipping companies wide shoulders. We suggest looking around your neighbors houses to start, it may be that simple! If the postal service is unable to help, please contact us.
Share a picture of you with your ThatShoppingSite.com product and be sure to tag us.
We'll even send you a coupon code for 25% off your next order! Email us at firstname.lastname@example.org with a link to the post.
Want to collaborate with ThatShoppingSite.com?
We'd love to hear from you. Please send an email titled AFFILIATE to email@example.com
Did we miss something?
Email us at firstname.lastname@example.org and we'll get back to you within 24 hours.